Additional opportunities arise once a club has a foundation of measuring participation, retention, and player experience. Below are a sample of additional services we provide to help clubs measure & increase joy, participation, and performance.
Know Your Players
When a coach starts with a new team, how long does it take to get to know the priorities and learning styles of their players? Our preseason “Getting to Know You” process shares insights from parents about their children to coaches. The more a coach knows about each child, the more prepared they are to help them thrive.
Exit Survey
When families choose to leave a club, their reasons for departing often leave with them. As an independent third party, Satori protects the confidentiality of parent feedback which makes them more likely to respond. The more we understand why players leave, the better informed we are to build programs that inspire people to stay.
Midseason Pulse
As an increasing number of clubs get value from postseason parent surveys (our GRO program is an example), the question often becomes, “what can we measure during the season that allows time to act before the season finishes?” To keep things simple for parents, Satori can send a high response rate text survey that helps clubs identify problem areas while there is still time to act.
Coach Survey
We’ve already talked about the importance of measuring player experiences so they can be improved faster. What if we applied similar importance to improving coach experiences? Good coaches are hard to find, so the more we know about what coaches need to thrive, the more likely we are to provide a great coaching experience that keeps them coming back each season.
Game Recaps
On most weekends during the season, lots of games are being played by lots of teams across the city. How do you monitor the progress of each team’s performance and experience? Our process collects brief coach feedback on the topics most important to their club’s technical director. With better insight into gameday experience, better support can be offered to coaches and teams that need it most.