In our GRO program, we work with clubs to build the baseline for measuring player experience. We start by showing a clear, benchmarked view of participation and player experience throughout the club. Then we help clubs make the most of the comments they receive from the parent survey we administer. Analysis and support is also provided to help leadership and coaches identify opportunities for improvement.
The better we understand reality, the more likely we are to improve it. Use our interactive analytics platform to explore participation, retention, and player experience throughout the club. Review club-level results, a specific team, or any summarized level in between.
Coaches give players feedback all the time about how they’re doing and how they can improve. How often do coaches receive that type of feedback? Our analysis provides a benchmarked player experience summary for each team to highlight relative strengths and weaknesses to help the coach grow.
As a third party, we ensure parent feedback anonymity so they can feel confident sharing their experience. The more genuine the feedback, the more the club can learn. Not only can clubs benefit from specific parent comments, but an overall analysis of parent comments produces valuable insights as well.