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Services

Parent Survey

The Parent Survey has become our flagship product due to it’s effectiveness at helping clubs measure and improve experiences. While it is the player experience that we really want, many young players aren’t yet able to reflect clearly over a large period of time. They also might not be able to make conclusions on value because parents are the payers.

Since the parent is the decision maker in terms of choosing whether to participate, it is essential to understand their perspective. If you can learn how to better serve your membership, you will increase retention and grow the club.

As is shown in detail throughout this website, the Parent Survey process consists of the following three phases. Click to learn learn more.

In addition to parent surveys, we also provide a variety of other services for clubs, associations, and players

Coach Experience Survey

Similar to the parent survey except it’s sent to coaches to understand their experience. Passionate and committed coaches that support the club are essential to great player experiences.

Midseason Text Pulse Survey

One question text survey that asks about player enjoyment at the midpoint of the season. Learn which teams need more support and measure the effects of your interventions by comparing to the postseason Parent Survey results.

Exit Survey

Players leave clubs for many reasons. An Exit Survey asks parents why they decided to leave and provides them an opportunity to provide information that might be helpful to the club.

Association Surveys

Associations have the special ability to impact a very large number of people who are essential to the youth soccer experience. We have worked with associations to help them measure and analyze the experiences of parents, referees, and club leadership.

Custom surveys and analysis

If you have a custom survey need, especially something you think needs to be anonymous / confidential, let us know. As a third party, we can administer a high response rate survey with the analysis capability needed to learn and take action.

Coaching

Satori strives to be a user of what we’ve learned. Adam, our Executive Director, is a passionate coach at Chicago Fire Youth and has led teams ranging from entry-level to nationally ranked. He also has a technical specialty, Escape Artist, that he teaches in a small group setting.